Salesforce Sales Cloud Features

Grow your accounts, find new customers,
and close deals faster — from anywhere

No matter the size of your company, all sales reps share one common goal — the desire to be a top performer. We can help with that.

No matter the size of your company, all sales reps share one common goal — the desire to be a top performer. We can help with that.

Contact Management

Have a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions. Gain insights from popular social media sites such as Facebook, Twitter, LinkedIn, and YouTube — right within Salesforce.

Opportunity Management

Get all the details on your team’s deals — stage, products, competition, quotes, and more. Stay connected to the people and information you need to close every sale.

Sales Collaboration

Tap into the wisdom of everyone in the company with a social collaboration network designed for business. Track deals and find the experts, competitive information, and other resources to close more deals, faster, wherever you are.

Build your own “lead machine” to improve conversion rates and grow your revenue.

Lead Management

Track your leads from click to close, while continually optimizing your campaigns across every channel. Make smarter decisions about where to invest your marketing dollars

Territory Management

Managing sales territories is tough — we want to help simplify the process. Create multiple territory models, preview them before rollout, and continually optimize and balance territories throughout the year.

Sales Wave Analytics

This end-to-end analytics app integrates with Sales Cloud to deliver a new level of insight directly to any device. Quickly gain pipeline visibility, track team performance, and uncover opportunities to grow the business.

leads

Every deal. Every day. Here are five Sales Cloud features to help you focus on what matters most: Working with customers to close deals. Anywhere.

Mobile

The Salesforce1 Mobile App turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are.

Workflow and Approvals

Use Visual Workflow to rapidly design and automate any business process with drag-and-drop simplicity. And drive success with flexible approvals processes for deal discounts, expenses, and more.

Inside Sales Console

Give inside sales teams an experience that matches how they work, and they’ll work smarter, faster. Now reps can see sales intelligence, detailed company info, and multiple leads on a single screen to build pipeline and grow deals more quickly than ever.

Email Integration

Use the email applications you already know — like Outlook. Sync everything from contacts and events to tasks and more with Salesforce. So everyone moves faster from the inbox and stays productive.

Files Sync and Share

Now it’s easier to share files, discuss them, publish the best, and track your content in real time. Quickly find what you’re looking for, share it securely, and even subscribe to receive alerts when something changes.

accelerate

From insight to action, there’s nothing more satisfying than turning data into actionable insight that everyone can access from anywhere.

Reports and Dashboards

Dashboards offer a real-time picture of your business at a glance. Dig deeper with detailed reports that anyone can create. And access your reports and dashboards from anywhere.

Sales Forecasting

Fast, easy, accurate. Get a real-time view into your team’s forecasts. Use in-line editing, override visibility, multi-currency support, and more to stay on top of your business.

Territory Management

Managing sales territories is tough — we want to help simplify the process. Create multiple territory models, preview them before rollout, and continually optimize and balance territories throughout the year.

Sales Wave Analytics

This end-to-end analytics app integrates with Sales Cloud to deliver a new level of insight directly to any device. Quickly gain pipeline visibility, track team performance, and uncover opportunities to grow the business.

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